Terms & Conditions
These terms and conditions include general terms and conditions for the use of this Site, and terms and conditions relating to the services provided by Our Body Our Temple on the site and in our studio and shop. Please read these terms and conditions carefully. Your use of the Site, the purchase of any Products or Services on this Site, or in a studio will be subject to these terms and conditions. And you now hereby agree to our terms and conditions.
Classes and Sessions are always subject to availability.
All classes must be pre-booked and prepaid and all clients agree to our 24-hour notice policy when cancelling and/or rescheduling. So if you’re booked into a class, but miss it or cancel with less than 24 hours’ notice, you will be charged for it.
For a private Newcomers session, we require 48 hours ‘ notice of cancellation.
Bookings can me the following ways,:
Email info@ourbodyourtemple.co.uk
Phone – 07866988878
Private Sessions (PAYG) (including Pre and Post-Natal Sessions) are valid for 4 weeks from the date of purchase.
Small group Pilates classes are valid for the duration they are purchased (i.e, scheduled k week block booked)
Important Liability Statement
The information available on or through this Site, and the Services supplied via or in connection with this Site or at Our Body Our Temple studio or via Virtual Sessions do not constitute medical advice. It is your responsibility to determine, through obtaining appropriate medical advice, that you are fit and well and that such contents and services are suitable for you. It is not our responsibility to do so.
Before commencing any exercise regime, you should consult your doctor. It is also vital that you supply us with correct information about yourself. We cannot be liable for any incorrect information supplied by you to us. We try to make sure that all information contained on this website (and provided by us to you as part of any Services or Products) is correct, but, subject to the paragraph below, we do not accept any liability for any error or omission and exclude all liability for any action you (your legal representatives, heirs) may take or loss or injury you may suffer (direct or indirect including loss of pay, profit, opportunity or time, pain and suffering, any indirect, consequential or special loss, however arising) as a result of relying on any information on this web site or provided through any Service supplied by us to you. You, your legal representatives, and your heirs release waive, discharge, and covenant, not to sue Our Body Our Temple, and its instructors for any injury or death caused by their negligence or other acts.
Warranties
Products and Services will be supplied with reasonable skill and care.
Statutory Rights and Refunds and Cancellation
Courses are sold either singly or in blocks of 5 or 10 or such other combinations as we may introduce from time to time. The Client shall not transfer sessions to any other person or permit them to be used by anyone other than the Client. Any assignment, transfer or disposal of courses is at the sole discretion of the Trainer and may only be permitted in exceptional circumstances. Class fees are non-refundable.
Class fees may be increased by Our Body Our Temple at any time. The Proprietor shall give the Clients not less than 14 days notice prior to any such increases. Any booked sessions must be cancelled within 24 hours, in person or by telephone. In any other case, the session will be charged and deducted from the remainder of the Client’s course. When you are purchasing a class you are paying for a class and not an instructor. Instructors are subject to change without notice. The rights of cancellation and refund and any limitation expressed in these terms and conditions do not affect your statutory rights as a consumer.
Refunds on products sold either on-line or in the Our Body Our Temple shop will be made if the goods are returned in original packaging within 28 days. Should the product be faulty Our Body Our Temple will pay for the return postage and packing costs. If the customer has changed their minds they will be responsible for the return of the goods. Sale items may only be submitted for exchange and not refund.
Definitions
In these terms and conditions, the following definitions apply: “Services” means any information and services ordered and/or provided by Our Body Our Temple through or via the Site or our studios and all services offered as part of any course or workshop. Any electronic information supplied to you by Our Body Our Temple will constitute part of “Service” not a Product and cancellation rights will apply accordingly. “Products” means any products offered for sale on the Site or in the Our Body Our Temple shop. “Site” means the web site at the URL www.yourpelvicfloorhealth.co.uk or replacement site(s) from time to time.
Your Personal Information
Usage of your personal information is governed by the Our Body Our Temple privacy policy, which forms part of these Terms and Conditions.
Pricing
Information displayed on the Site or in our studio as to pricing and availability is subject to change by Our Body Our Temple without notice.
General
Our Body Our Temple may change these terms and conditions from time to time. By browsing the Site you are accepting that you are bound by the current terms and conditions. You should check these each time you revisit the Site. These terms and conditions form the entire understanding of the parties and supersede all previous agreements, understandings and representations relating to the subject matter. These terms and conditions shall be governed and interpreted in accordance with English law, and you consent to the non-exclusive jurisdiction of the English courts.
Enquiries or Complaints
If you have any enquiries or complaints email info@ourbodyourtemple.co.uk